Server down?

Please post any support related questions here.
Posts: 1
Joined: Sat Jan 23, 2021 1:59 pm

Server down?

Post by Dylan »

Not able to access the server down for maintenance?
Posts: 4
Joined: Tue Jan 19, 2021 11:51 am

Re: Server down?

Post by anil »

Hi Dylan,

Syndoc server website is up and running and there are no issues with it at the moment. Please enter the url and try again.

Server maintenance and release window is Saturday 4:30am-6:30am UTC. Sometimes, the Syndoc server update process may take longer and server maybe down for a little longer than 2 hours, but usually it takes less than 30 minutes.

Please note that if the backend server is down, mobile apps (Android and iOS) will not allow new user registration or login as this is done by the server backend. Syndoc backend server is hosted on GCP and sometimes GCP services may have outage, though it is rare. Google has a status page at to check if it is having any issues.

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