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Server down?

Posted: Sat Jan 23, 2021 2:00 pm
by Dylan
Not able to access syndoc.com website...is the server down for maintenance?

Re: Server down?

Posted: Sat Jan 23, 2021 2:07 pm
by anil
Hi Dylan,

Syndoc server website is up and running and there are no issues with it at the moment. Please enter the url https://syndoc.com and try again.

Server maintenance and release window is Saturday 4:30am-6:30am UTC. Sometimes, the Syndoc server update process may take longer and server maybe down for a little longer than 2 hours, but usually it takes less than 30 minutes.

Please note that if the backend server is down, mobile apps (Android and iOS) will not allow new user registration or login as this is done by the server backend. Syndoc backend server is hosted on GCP and sometimes GCP services may have outage, though it is rare. Google has a status page at https://status.cloud.google.com/ to check if it is having any issues.

Thanks
Anil